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Frequently Asked Questions

Do you make house calls?
      Yes, since 1989. Helping you set up and learn how to use your Apple Macintosh, iPhone, iPad, iPod and other related devices and software.

Who drew your illustrations?
      Larry Ross, a local illustrator. His web site is www.LarryRoss.net

Can you help me fix my Dell, Gateway, HP, or Windows Computers?
      Sorry, just Apple Macintosh, iPhone, iPads, iPods, etc.

Can you help with my wireless network?
      Yes. Wireless internet, backup, printing, scanning, etc.

What do I need for my (new) Macintosh?
      First, AppleCare, which extends your warranty from 1 to 3 years and extends phone support with Apple to 3 years. Also, you need a reliable backup plan: on-site to a hard drive or an Apple Time Capsule, and off-site to a "cloud" backup service. Finally, a networked printer is a big win, if you want to print wirelessly from a laptop or want to place the printer in a different room from your computer.

Did you ever work for Apple?
      I've never worked for Apple, but Apple has licensed my database software over the years.